Privacy Policy
Last updated: February 27, 2026
LeadLobby, Inc. ("LeadLobby," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website leadlobby.io, use our mobile applications, or use any of our services (collectively, the "Services").
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, brokerage affiliation, and payment information when you create an account or subscribe to a plan.
- Open House Visitor Data: Information collected through our QR sign-in and digital check-in system, including visitor names, email addresses, phone numbers, and any additional information visitors voluntarily provide.
- Usage Data: Information about how you interact with our Services, including features used, pages visited, and actions taken within the platform.
- Device Information: Device type, operating system, browser type, IP address, and general location data.
- Communications: Information you provide when you contact our support team or respond to surveys.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and customer service requests
- Generate AI-powered analytics, including intent scoring and sentiment analysis
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- With your brokerage: If you are part of a team or brokerage plan, account administrators may access aggregate performance data.
- Service providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and data analytics.
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
- Business transfers: In connection with any merger, sale of company assets, financing, or acquisition.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. You may request deletion of your data at any time by contacting us at privacy@leadlobby.io.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
7. California Privacy Rights (CCPA)
If you are a California resident, you have the right to request disclosure of what personal information we collect, use, and disclose. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell personal information.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
LeadLobby, Inc.
Email: privacy@leadlobby.io
Web: leadlobby.io/contact